Roses symbolize love and affection for the people in your life. However, their beauty doesn’t last forever, which begs the question, why is one of the most iconic symbols of love so short-lived? At ROSE SUAY , we wanted to create a rose that can stand the test of time, and will truly represent how strong and everlasting your love for another person can be. The result is our gorgeous eternity roses
ROSE SUAY® is a well known brand among celebrities and other social icons. Our Eternity® Roses are the epitome of luxury and beauty, and they add a flair of elegance to any home, office, or room. With proper care, Eternity® Roses can last a year or more, and be a constant reminder of the love and affection you share with those in your life. If you would like to learn more about our real roses that last for years®, continue reading below where we answer some of the most frequently asked questions about our Eternity® Roses. Once you’re done reading, be sure to check out our extensive collection of roses!
What are Eternity® Roses?
Each rose is carefully cultivated until it reaches a full bloom. Once the roses are at their peak, they are picked and their color is removed using a non-toxic bleach. From there, each rose is treated with a formula made from non-toxic and non-allergenic wax, as well as natural oils. This formula is similar to silica and effectively dehydrates the roses to help preserve them. Once the dehydration process is complete, the roses soak in dye to give them the bright and vibrant colors you’ve come to expect from our gorgeous Eternity® Roses.
Do Eternity® Roses really last a year?
Everyone loves receiving a bouquet of roses from a friend, a family member, or a loved one. However, store-bought roses typically only last a week before they begin to wilt and have to be thrown away. Utilizing the process described above, our Eternity® Roses will last a year or more with proper care, allowing you to enjoy their beauty month after month.
How do I care for my Eternity® Roses?
Because Eternity® Roses last a year, one might assume that they need a lot of care to continue looking their best. However, with ROSE SUAY’s® Eternity® Roses, the care is minimal. The dehydration process ensures that our roses are preserved at peak beauty, and water is not needed to keep them that way. In fact, if you want your roses to continue looking their best, it is important that you do not water them, and make sure you keep them contained in the hat box you received them in.
If you notice that your roses are looking a little dusty after a few months, then you can lightly remove the dust using a duster. Additionally, make sure to keep your roses in a room-temperature environment in an area where they are not at risk of being crushed.
Can I take the roses out of the box?
No. For optimal appearance of the roses, customers cannot take the roses out of the box. They are happy in there and meant to stay inside for the entire lifespan of the arrangement. During the creation of each custom rose arrangement, the roses are meticulously placed within the box. Removing the roses will damage them and ruin the arrangement.
How can I place my order ?
• Choose the type of box (shape, colour and size) you want to order and the colour of the roses you want to have in the box.
• Add the chosen combination of roses to cart.
• In order to check whether we deliver to your location or not, check the shipping page
• If you are done proceed to check out.
• Fill out delivery information (address, notes or/and comments) and your payment information and choose the date and time you want to receive your box.
• Please review delivery and payment information to ensure that it is correct and complete – ALL fields must be filled in.
• Place your order
• After you placed your order we will process your order and send you an email of your order status
Can I create a custom order?
we have hundreds of different arrangements for you to choose from, there may be times when you are looking for something specific to give to the one you love. Luckily, at ROSE SUAY® we give you the option of customizing your very own arrangement of Eternity® Roses! We offer a selection of 80 different custom designs, and 18 different rose colors, including silver , metallic 24 k gold, rainbow, and so many more! First, choose the size of the arrangement that you would like to customize. From there, you will have the choice of the type and color of material you would like your hatbox to be created with, and the style in which you want your roses to be arranged.
You can choose a solid color of Eternity® Roses, or you can choose a numbers, letters, or even stripes and hearts! There are endless possibilities, and they are all available at ROSE SUAY®!
Who can I turn to with special request, needs and unique flower arrangements?
We try to do our best to satisfy our costumer‘s special requests. In order to do so you either can add your special request to the comments field during order or you can contact us directly by e-mail at firstname.lastname@example.org or on line messenger (id:@rose.suay) If we have any questions regarding your special request we will contact you as soon as possible at the given information.
During the checkout process, we give you the option of choosing when you want your Eternity® Roses to be delivered. If you are having your arrangement delivered within bangkok, deliveries are
handled using our courier service and your order may be eligible for same-day delivery.
What color can I get?
Pretty much any...even you can get Preserved Roses with different colors in the same box!
How do I know that my order was received and will be delivered?
Once you order has been validated, you will receive a status e-mail that includes your individual order confirmation number. Please refer to this number and/or your order number when contacting our customer service about the status of your order. If you do not hear from us after you receive your confirmation, your flowers were delivered on the day specified on your confirmation.
Can my floral gift be delivered the same day I place the order?
Yes. Flowers ordered within Bangkok can be delivered same day, Same day deliveries also required to be placed at least 4 hours in advance of desired delivery.
What if the recipient is not at home when the flowers are delivered?
We will leave a note on the door and try again later. If our driver determines that it is safe to leave the flowers with a neighbor or at front desk we will do so. Please review all delivery address information before you submit an order. Incomplete address information or phone numbers may delay delivery.
What is your shipping policy?
At ROSE SUAY®, the way we ship your Eternity® Roses depends on the size of the arrangement and where you are having your roses delivered. If your roses are being hand-delivered by our courier service as mentioned above, then your arrangement will be delivered the same day they are ordered. Deliveries throughout THAILAND will ship through KERRY EXPRESS.
Do you want to send Eternity® Roses to a friend or loved one who is overseas?
At ROSE SUAY®, we also offer shipping to more than 50 countries throughout the world! With that in mind, most international orders may take additional processing time for order or identity verification for orders that have been flagged. If there are complications with your order of Eternity® Roses, then our team will send you a notification to alert you to the delay.
Do you accept returns?
Unfortunately, our arrangements of Eternity® Roses from ROSE SUAY® are not eligible for returns. We are able to cancel orders if you contact us within a 24-hour period. However, if you contact us too late, or your order is already in progress, then we will not be able to cancel your order. If you have ordered an arrangement of Eternity® Roses for same-day delivery, those orders cannot be canceled under any circumstances.
Our hope, at ROSE SUAY®, is that you (or another recipient) falls in love with your gorgeous arrangement of Eternity® Roses. We offer an extensive selection of different styles and colors, allowing you to find the perfect arrangement for anyone on your list. If you have any questions about our return policy or arrangements, please don’t hesitate to contact ROSE SUAY® today!
When is the best time to give an Eternity® Rose arrangement?
The great thing about our arrangements of real roses that last for years® is that there is never a bad time to send one to someone you love! Eternity® Roses make the perfect gift for someone getting married, someone graduating from college and starting their first job, or even someone who means the world to you! At ROSE SUAY®, our founders came up with the idea of Eternity® Roses because they wanted to solve the problem of store-bought flowers that only last for a week or two. Flowers, especially roses, are meant to be a symbol of love and affection, and you want the recipient to know that you are thinking about them. Because our Eternity® Roses last a year with proper care, you can give this gift knowing that they will be a constant reminder of your love to whoever admires them.
What forms of payment do you accept?
We accept most major credit cards, including American Express, Discover, MasterCard, and Visa and PayPal also.
What are your hours of operation?
You may order online or by phone 24 hours a day, 7 days a week 365 days a year. For customer service questions we are available everyday 24 hours!
Order Your Arrangement from ROSE SUAY® Today!
ROSE SUAY® is proud to offer our Eternity® Roses to people throughout the country and the entire world. Our company began to find a way for others to enjoy the beauty and elegance of roses for more than a week. Discover our extensive collection of eternity roses to find an arrangement that will brighten your home or show the person you love just how much you care. Browse our Special collection to find some of our favorite arrangements as well as the newest additions to our Eternity® Rose arrangements, or you can create a custom order that is completely your own!